Course Catalog
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Training & Organizational Development
Course Catalog |
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(Courses are arranged by date)
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| Course Title | Date | Location | Course Description |
| Hypnosis for Tobacco Cessation |
September 15, 2008
4:00 to 5:15 p.m. |
Sykes 255 | Sponsored by the Health and Wellness Center, participants will experience a proven method to eliminate one’s desire to smoke. Come see if it’s effective for you. Register for this course now |
| Attract, Develop & Retain Talent Using University Comp. |
September 17, 2008
1:00 to 3:00 p.m. |
Human Resources Large Conf. Room | For all managers and supervisors. The average age of a WCU employee is 49. Seventy-five percent of the population is between 42 and 81 years old. If we are to be successful in building WCU's future, we need to focus on retaining and transitioning current employees. Come and learn the benefits of understanding talent management and its relation to University competencies as we strive for excellence. Register for this course now |
| Updating Job Descriptions and Standards |
September 22, 2008
9:00 to 11:00 a.m. |
Human Resources Large Conf. Room | Updating job descriptions and developing standards that fit the staff performance evaluation will not only assist you in maintaining objectivity throughout the performance management process, but also improve workplace morale and job performance. Everyone does a better job when they know what is expected of them. This session will give you the necessary tools to make this happen. Register for this course now |
| Business Writing & Common Grammatical Mistakes |
September 24, 2008
1:00 to 2:30 p.m. |
Sykes 209 | Writing memos, letters and e-mails are a part of our every day life. Learn how to organize your writing with your readers’ needs in mind; create reader friendly layouts to highlight important information; and craft sentences that get and hold your readers’ attention. You will find it easier to write effectively, and learn that you can cut your writing time in half with a little practice. Register for this course now |
| LGBTQA Ally Refresher |
September 25, 2008
12:30 to 2:00 p.m. |
Philips Memorial Bldg. | For individuals who have completed the LGBTQA Ally Program, come learn what is new aPlease register at www.wcupa.edu/hr/training or by calling the Office of Social Equity at 610-436-2433.nd refresh your knowledge about LGBTQA issues. Register for this course now |
| TLC Introduction to Online Learning |
September 26, 2008
9:00 to 10:00 a.m. |
Anderson 002 | For all employees. Learn about WCU's business, personal and technology skills training opportunities you can use while sitting at your home and/or a university computer. The Learning Connection (TLC) is a web based training engine that offers computer and business skills enhancement on-line "whenever and wherever you want". Complements the university's "Investing in Employee Excellence" instructor led programming. You will leave this session with a TLC account and an understanding how to log on, navigate and maximize the benefits of TLC. Register for this course now |
| Supervising in a Unionized Environment |
October 1, 2008
1:00 to 3:00 p.m. |
Sykes 209 | For all managers and supervisors. Ask the questions you always wanted to ask a labor relations expert. Dispel the myths! In addition, gain quality insight into the grievance , arbitration, and discipline process, and how to conduct formal investigations. Managers and supervisors, seasoned or new, do not want to miss this opportunity to hear directly from Trish Seningen, our Labor Relations Specialist! Register for this course now |
| New Employee Welcome |
October 2, 2008
8:00 to 1:00 p.m. |
Philips Lower Level Conf. Room 004 | (Breakfast and Lunch Provided) This required half-day program is designed to assist you in your successful transition to WCU. The President will welcome you and share the University's mission, vision, strategic plan, and the importance of Distributed Leadership. Presentations will be given by campus resource and service providers. You also will gain a historical perspective, as well as enjoy a van tour of the campus. An interactive game show will engage you in what the campus has to offer. Lastly, a networking luncheon with new staff members will be provided. Come and get excited about what WCU has to offer! Register for this course now |
| Recruiting a Diverse Workforce |
October 2, 2008
2:00 to 4:00 p.m. |
Sykes 252 | All hiring managers and search committee chairs will want to attend this program to learn about the Social Equity Search Consultants who are available to assist you with your search. Hiring procedures will also be reviewed. Please register by calling the Office of Social Equity at 610-436-2433. Register for this course now |
| The Exceptional Assistant |
October 3, 2008
12:00 to 2:30 p.m. |
Sykes 209 | This practice-as-you-learn seminar will help you perfect the self-management and interpersonal skills you need to bring out the best in yourself and others, turn challenges into opportunities and stay positive no matter what. You’ll walk away with action steps you need to become indispensable to increase your worth to your boss and your organization. Register for this course now |
| How to Recruit and Transition New Staff |
October 6, 2008
1:00 to 2:30 p.m. |
Sykes 209 | Offices of Social Equity and Human Resources will provide an overview and best practices in recruiting and hiring at West Chester University. Everyone who expects to be involved in the non-instructional hiring process will want to attend. Register for this course now |
| How to Become a Dynamic Trainer |
October 7, 2008
9:00 to 10:30 a.m. |
Sykes 209 | Are you responsible for on the job training or formal instruction? If so, you need every bright idea, fresh approach and innovative training technique you can possibly get your hands on to boost learning and retention of today's adult learner. Nobody sits still anymore for the old talking head routine! This exciting, new course covers creative facilitation techniques, powerful solutions to your training challenges and will polish your delivery until you shine. Learn how to motivate and engage even the most reluctant learners and boost retention and application. Register for this course now |
| Partners in Prevention (PIP) |
October 7, 2008
3:15 to 4:30 p.m. |
Sykes 257 | The Partners in Prevention (PIP) program, sponsored by the President’s Alliance on Alcohol and Drug Abuse and Violence Prevention, trains employees to recognize early signs and symptoms of alcohol/drug abuse and make appropriate intervention and referrals. This training will help you learn skills that can be used both professionally and personally. As a “PIP” you will join other employees in reaching out to those who need assistance. Register for this course now |
| Public Speaking |
October 10, 2008
3:00 to 4:00 p.m. |
Sykes 209 | Public speaking is only second to snakes on the list of things that people fear the most. Learn how to eliminate the butterflies in your stomach to ultimately deliver an effective speech. This interactive session is designed for employees coming from all levels of experience in public speaking. Register for this course now |
| Book Club - The SPEED of Trust |
October 15, 2008
12:00 to 1:00 p.m. |
Sykes 257 | According to Covey (son of the bestselling author Stephen R. Covey), trust is the foundation of the most powerful governments, most successful businesses, most thriving economies, most influential leaders, greatest friendships, and deepest loves. This book club will explore Covey’s challenges to the assumption that trust is merely a soft social virtue and why it has become the key leadership competency. Covey demonstrates how to quickly and permanently gain the trust of clients, coworkers, partners, and constituents so as to make organizations more profitable, people more promotable, and relationships more energizing. Register for this course now |
| LGBTQA Ally Training |
October 15, 2008
2:00 to 3:15 p.m. |
Sykes 257 | Offered by LGBT Services and LGBTA, this program will prepare participants to be an ally to lesbian, gay, bisexual, transgendered students and employees. Please register at www.wcupa.edu/hr/training or by calling the Office of Social Equity at 610-436-2433. Register for this course now |
| Change Readiness: SELF Profile and Techniques |
October 16, 2008
10:00 to 11:30 a.m. |
Sykes 257 | The official definition of change is “the process of becoming different or replacing something old with something new”. Who would be excited about that? You can be. Come see for yourself how you can assess your readiness for change and what you are going to do to help yourself and those around you get through the next change in your workplace or in your personal life. Some people say that the only person who likes change is a baby with a dirty diaper. Come discover ways to prove them wrong! Register for this course now |
| Talent Management and Competencies |
October 20, 2008
9:00 to 11:00 a.m. |
Human Resources Large Conf. Room | For all managers and supervisors. The average age of a WCU employee is 49. Seventy-five percent of the population is between 42 and 81 years old. If we are to be successful in building WCU's future, we need to focus on retaining and transitioning current employees. Come and learn the benefits of understanding talent management and its relation to University competencies as we strive for excellence. Register for this course now |
| LGBTQA Ally Training |
October 20, 2008
1:00 to 2:15 p.m. |
Sykes 257 | Offered by LGBT Services and LGBTA, this program will prepare participants to be an ally to lesbian, gay, bisexual, transgendered students and employees. Please register at www.wcupa.edu/hr/training or by calling the Office of Social Equity at 610-436-2433. Register for this course now |
| Truth about Internal Controls and Who's Responsible |
October 21, 2008
1:00 to 2:30 p.m. |
Sykes 209 | What are controls? Who needs controls? What is meant by occupational fraud and tone at the top? Is your department minimizing the risk of fraud? Do you have controls in place to make sure your mission is successful? These controls can be as simple as how your office is locked up or as complicated as a department continuity plan. Common sense controls are usually low cost and sometimes right in front of you. Come join us for an hour of control storming where you will gain an understanding of the importance of creating and practical strategies for implementing good common sense controls. Register for this course now |
| SEAP (Brown Bag) |
October 23, 2008
12:00 to 1:00 p.m. |
Human Resources Large Conf. Room | SEAP provides feedback and direction on stress management, parenting and family concerns, aging parents, debt problems, work related problems, depression, coping with grief and loss, marital and relationship problem, anxiety, gambling, and alcohol or drug related problems and more. Register for this course now |
| LGBTQA Ally Refresher |
October 23, 2008
2:00 to 3:15 p.m. |
Sykes 252 | For individuals who have completed the LGBTQA Ally Program, come and learn what is new, and refresh your knowledge about LGBTQA issues. Please register at www.wcupa.edu/hr/training or by calling the Office of Social Equity at 610-436-2433. Register for this course now |
| TLC Introduction to Online Learning |
October 24, 2008
1:00 to 2:00 p.m. |
Anderson 002 | For all employees. Learn about WCU's business, personal and technology skills training opportunities you can use while sitting at your home and/or a university computer. The Learning Connection (TLC) is a web based training engine that offers computer and business skills enhancement on-line "whenever and wherever you want". Complements the university's "Investing in Employee Excellence" instructor led programming. You will leave this session with a TLC account and an understanding how to log on, navigate and maximize the benefits of TLC. Register for this course now |
| Effective E-Mail |
October 27, 2008
9:00 to 10:00 a.m. |
Sykes 209 | Come and see how your e-mail etiquette skills measure up and how you can help others get the most out of effective e-mail communication. You may know someone that sends e-mail replies late or not at all, or sends replies that do not answer the questions you asked. You also may know employees who use e-mail to vent their frustrations. This session will address how to use proper e-mail language to emulate a professional image to get results. Register for this course now |
| CPR/AED Training |
October 28, 2008
9:00 to 12:00 p.m. |
Sykes 252 | Learn about the techniques of adult CPR, rescue techniques for choking adults, an introduction to AED, putting CPR and defibrillation together, and legal and ethical issues. Register for this course now |
| LGBTQA Ally Training |
October 28, 2008
2:00 to 3:15 p.m. |
Sykes 257 | Offered by LGBT Services and LGBTA, this program will prepare participants to be an ally to lesbian, gay, bisexual, transgendered students and employees. Please register at www.wcupa.edu/hr/training or by calling the Office of Social Equity at 610-436-2433. Register for this course now |
| Genetics Nondiscrimination Law |
October 29, 2008
1:30 to 3:00 p.m. |
Sykes 210 | Do you have concerns that you may be discriminated against by insurance companies or medical providers on the basis of medical information? Drs. David Delgado and Robin Leonard will provide useful information about the history, technology, and policy applications at the latest U.S. nondiscrimination law. Please register at www.wcupa.ed/hr/training or by calling the Office of Social Equity at 610-436-2433. Register for this course now |
| Organize from the Inside Out |
October 29, 2008
2:30 to 4:00 p.m. |
Sykes 209 | Have you struggled your whole life to get organized or perhaps you used to be organized, but lost your grip somewhere along the way? Maybe you feel basically organized, but are constantly looking for ways to improve. This session will empower you to identify, examine, and confront the roadblocks. You will also gain a foolproof method and action plan for customizing your space to reflect who you are and what is important to you. Register for this course now |
| Updating Job Descriptions and Standards |
October 30, 2008
1:00 to 3:00 p.m. |
Human Resources Large Conf. Room | Updating job descriptions and developing standards that fit the staff performance evaluation will not only assist you in maintaining objectivity throughout the performance management process, but also improve workplace morale and job performance. Everyone does a better job when they know what is expected of them. This session will give you the necessary tools to make this happen. Register for this course now |
| New Employee Welcome |
November 6, 2008
8:00 to 1:00 p.m. |
Philips Lower Level Conf. Room 004 | (Breakfast and Lunch Provided) This required half-day program is designed to assist you in your successful transition to WCU. The President will welcome you and share the University's mission, vision, strategic plan, and the importance of Distributed Leadership. Presentations will be given by campus resource and service providers. You also will gain a historical perspective, as well as enjoy a van tour of the campus. An interactive game show will engage you in what the campus has to offer. Lastly, a networking luncheon with new staff members will be provided. Come and get excited about what WCU has to offer! Register for this course now |
| Is it Harrassment or Is It Free Speech? |
November 6, 2008
10:00 to 11:30 a.m. |
Sykes 209 | We are all aware that the First Amendment to the U.s. Constitution protects free speech, but when does free speech across the line and become harassment? When are groups espousing unpopular opinions constitutionally protected, and when is that protection outweighed by laws that prohibit harassment? Come and join us for what promises to be a lively discussion!!! Please register for this program at www.wcupa.edu/hr/training or by calling the Office of Social Equity at 610-436-2433. Register for this course now |
| Harness the Science of Persuasion |
November 10, 2008
1:00 to 2:30 p.m. |
Sykes 209 | Do you want to become more persuasive? Do you want to deliver a message that will grab your audience’s attention, speak their language, provoke new ideas and sustain group attention? If you answered “yes” to the above questions, then this session is for you. Come and learn the theory behind persuasion and put it to work. Register for this course now |
| LGBTQA Ally Training |
November 11, 2008
12:30 to 2:00 p.m. |
Sykes 257 | Offered by LGBT Services and LGBTA, this program will prepare participants to be an ally to lesbian, gay, bisexual, transgendered students and employees. Please register at www.wcupa.edu/hr/training or by calling the Office of Social Equity at 610-436-2433. Register for this course now |
| Bullies in the Workplace |
November 12, 2008
2:00 to 4:00 p.m. |
Sykes 209 | Have you ever felt bullied? Do you know how to handle a bully? This session will identify bullying behaviors, give participants strategies to use if you encounter a bully, and provide information on University policies and processes that can be utilized to confront bullying behaviors. Register for this course now |
| Lean Six-Sigma |
November 13, 2008
10:00 to 12:00 p.m. |
Sykes 209 | Lean Six Sigma by definition is “service at the highest quality at the lowest cost and shortest time with maximum flexibility”. Lean is a systematic and endless process of waste elimination driven by the customers’ expectation. Lean Six Sigma strategies have all stood the test of time. Participants will gain a few of these Lean strategies, identify broken processes and inefficiencies and leave with a plan of action to eliminate the waste that they have control over. Register for this course now |
| LGBTQA Ally Refresher |
November 17, 2008
2:00 to 3:15 p.m. |
Philips Memorial Bldg. | Offered by LGBT Services and LGBTA, this program will prepare participants to be an ally to lesbian, gay, bisexual, transgendered students and employees. Please register at www.wcupa.edu/hr/training or by calling the Office of Social Equity at 610-436-2433. Register for this course now |
| Managing Headaches |
November 18, 2008
9:00 to 10:00 a.m. |
Sykes 209 | Headaches - one of the top two reasons people miss work. Dr. Jeff Chamberlain will provide education on the various types of headaches and how to manage and elimnate them. Register for this course now |
| LGBTQA Ally Training |
November 19, 2008
3:00 to 4:15 p.m. |
Sykes 257 | Offered by LGBT Services and LGBTA, this program will prepare participants to be an ally to lesbian, gay, bisexual, transgendered students and employees. Please register at www.wcupa.edu/hr/training or by calling the Office of Social Equity at 610-436-2433. Register for this course now |
| Book Club - The SPEED of Trust |
November 19, 2008
12:00 to 1:00 p.m. |
Sykes 257 | According to Covey (son of the bestselling author Stephen R. Covey), trust is the foundation of the most powerful governments, most successful businesses, most thriving economies, most influential leaders, greatest friendships, and deepest loves. This book club will explore Covey’s challenges to the assumption that trust is merely a soft social virtue and why it has become the key leadership competency. Covey demonstrates how to quickly and permanently gain the trust of clients, coworkers, partners, and constituents so as to make organizations more profitable, people more promotable, and relationships more energizing. Register for this course now |
| Hypnosis for Tobacco Cessation |
November 19, 2008
12:00 to 1:15 p.m. |
Sykes 255 | Sponsored by the Health and Wellness Center, participants will experience a proven method to eliminate one’s desire to smoke. Come see if it’s effective for you. Register for this course now |
| TLC Introduction to Online Learning |
November 21, 2008
11:00 to 12:00 p.m. |
Anderson 002 | For all employees. Learn about WCU's business, personal and technology skills training opportunities you can use while sitting at your home and/or a university computer. The Learning Connection (TLC) is a web based training engine that offers computer and business skills enhancement on-line "whenever and wherever you want". Complements the university's "Investing in Employee Excellence" instructor led programming. You will leave this session with a TLC account and an understanding how to log on, navigate and maximize the benefits of TLC. Register for this course now |